Legal
Last updated 12 November 2026
These terms apply when you use this website, buy wine from us online, book a tasting or join the Wine Club. By using the site or ordering from us, you agree to them. We have tried to write them plainly. If anything here is unclear, please ask.
The Hare Wine Company Inc., which runs The Hare Wine Co., 769 Niagara Stone Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada. You can reach us at [email protected] or (905) 684-4994.
The legal drinking age in Ontario is 19. You must be 19 or older to buy wine from us, join the Wine Club or book a tasting. If your wine is going to another province, you must also be of legal drinking age there.
Someone of legal drinking age has to sign for every delivery. We may ask for proof of age, and we can refuse or cancel an order if we cannot confirm it. In our tasting room, the law does not allow us to serve anyone under 19, or anyone who appears to be intoxicated.
Prices are in Canadian dollars. HST and any shipping cost are shown at checkout, before you pay.
We work hard to keep prices, vintages and stock up to date, but mistakes can happen. If a wine you ordered has sold out, or was shown at the wrong price, we will contact you before sending anything. You can then change the order or cancel it, and we will not charge you for anything we do not send.
We can also refuse or cancel an order where the law requires it, for example if we cannot legally ship to the address.
We ship within Canada, where the province's laws allow it. We pause long-distance shipping during the coldest stretches of winter, so bottles do not freeze on the way. We do not ship to the United States at the moment.
Delivery times shown at checkout are our couriers' estimates, not promises.
If your wine arrives damaged, or a bottle is faulty, please email [email protected] as soon as you can and we will sort it out with you.
When you join, the details shown on the sign-up page (how many bottles, the minimum spend per shipment, shipping and member benefits) are part of your membership.
Club shipments are released four times a year, in March, June, September and December. Your membership carries on from one release to the next until you cancel, and we charge the card on your account for each shipment.
You can customize, pause or skip a shipment, or cancel your membership, from your account or by contacting us. Changes need to reach us before that release is processed.
We may change club benefits or prices from time to time. We will let members know before a change applies to their next shipment.
Tastings are booked through this site. Any cancellation or change rule shown when you book is part of your booking.
Tickets for our Twilight Jazz and Blues evenings are sold by Showpass, under their terms.
Weddings at the winery are coordinated with Vintage Hotels, and private and corporate events are confirmed in writing. In both cases, the written agreement for your event applies as well as these terms.
If you sign up for our emails, you can stop them at any time with the link at the foot of each one. Our Privacy Policy explains what we do with your information.
We share news and photos on Instagram and Facebook, and we publish some of those posts with our own tools. When you follow, comment on or message us there, Meta's own terms apply as well as these. Please keep comments kind. We may hide or remove comments that are abusive, offensive or spam, or that promote alcohol to anyone under 19.
You are welcome to use this site to get to know us, shop and plan a visit. Please do not misuse it: do not try to break into it, overload it, copy it in bulk with automated tools, or use it to send spam.
The words, photographs, labels, logo and hare artwork on this site belong to us or to the people who licensed them to us. Please do not copy them for commercial use without our written permission. Sharing a link to any page is always welcome.
Some pages link to other companies' sites, such as Showpass, Vintage Hotels, Google Maps, Instagram and Facebook. We do not control those sites and are not responsible for them. Their own terms and privacy policies apply.
Our wine is made to be savoured. Please drink responsibly, and never drink and drive.
We try to keep this site accurate and working, but we cannot promise it will always be available or free of errors.
As far as the law allows, we are not responsible for indirect losses, such as lost profits or missed plans, and our total responsibility for an order is limited to the amount you paid for it.
Nothing in these terms takes away any right you have under Ontario's Consumer Protection Act, or under any other law that an agreement cannot override.
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Any dispute will be dealt with by the courts of Ontario, unless the law where you live gives you the right to use your local courts.
If we change these terms, we will change the date at the top. A change does not affect an order or booking you have already made.
Questions about any of this?
Email [email protected], call (905) 684-4994, or write to us at 769 Niagara Stone Road, Niagara-on-the-Lake, Ontario L0S 1J0.
